These people are pirates. I caught a debit on my checking account 2 years after cancelling my subscription to stop them from auto-renewing my subsription. Apparently they already took my money the year before, and surely would have banged my card every year until i died or changed my bank account. Maybe even after i died. Live chat is the only way i found to contact them, and they promised a refund if i let the (pending) transaction go through. These people are pirates i am shocked the united states allows people to do business like this. I am even more shocked electronic arts has their name on this. Oh well at least i know whose products to boycott