William M.

This has become a very pathetic company!

Out of the last 7 orders I have made with them 4 of them have been completely messed up!

•A Neck Tie ordered... Did not even start printing it until I called 5 days after my order to find out the status, took another four days to get to me

•A poster print I had design EXACTLY how I wanted it, but they cancelled the order because I had a white boarder on the print. After calling them and getting to finally understand that is what I wanted they said they would print it... Which they did but them sent me a notice again saying it was cancelled!?... the artwork was by then several days late for the intended purpose. Order#**************052

•Timber Wolf Mouse Pad. Received it on time only to open it and find out that it was BURNT and the rubber pad torn and then print coming off! Order # **************764

• Grizzly Bear Mouse Pad. Again received it on time but... Wrong art work... not even my art! Completely wrong mouse pad! Order: **************950

I am afraid to send anybody to Zazzle with this kind of incompetence!

Customer service is a JOKE! If you e-mail them you get a robo Pre-designed reply that basically says nothing for an answer to your question... If you talk with them you get the general "I'll let my Manager know".

This used to be a great site in every way but lately, caused many problems for me with getting my art sent to the people it is for.