This "Company" is without a doubt scamming everyone - including AT&T.
We're I a Lawyer I would file a class action law suit against Digital Life (aka Digital Death). I would work pro bono until I drove them from the market place.
They offer low tech cheap products which do not work for long. Zero "Customer Service". No follow up. Always rude.
And unless you are a lawyer DO NOT sign any agreement with them.
This low life group should be considered as United States Customer Terrorists.
AT&T was duped by these thieves.