I have been with top hatter only 2 months and am closing my account never ever again 1st item i won for £9.25 was a chils robot that helps them learn numbers letters ect... it arrived small flimsy bit of plastic that after adding battery has chinese buttons on ront and speaks chinese went in the bin 2nd item still not received as yet no refund till 31st dec 5 weeks after it should have been here 3rd item remote controlled transforms from car to robot i recd small plastic red car no remote control no robot nothing matched item photo i bid on see photos below no refund again till end of dec scammers rip off merchants never ever again will i bid on this site.