I ordered a dress mid august that never came. After 1 month i contacted them, they asked me to please wait 1 more month. After 2 months of waiting i contacted them. They offered me a partial refund or a credit. I want a full refund for an item not received, cause i won`t ever order from here again.so a credit is useless. Save your money and don`t order from sammydress.
Dear Wendy,
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
We would be happy to help you. Could you please let us know your order number and your ticket ID?
Thank you for your support and patience.
Best Regards
Customer Service
Wendy Has Earned 9 Votes
Wendy P.'s review of Sammy Dress earned 9 Very Helpful votes
Dear Wendy,
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
We would be happy to help you. Could you please let us know your order number and your ticket ID?
Thank you for your support and patience.
Best Regards
Customer Service