I received cash back for my first 2 small purchases (about $7 total). However, I made several follow-on purchases thru this site and received nothing - one of the cash backs should have been $25. All of the purchases were made 2 months ago. So I go to file an inquiry request and find out that there are no track back numbers for my transactions, so I can't file an inquiry as this info is required for the form to be submitted. I can't find any other way to contact this site. I don't know what their problem is, at least a very poorly run website, maybe more. I will never use their site again. Fatwallet and ebates are 100% reliable and you get the cash back % they advertise.