Warren I.

I made a reservation 6 months in advance for a trip to Kodiak. After cheapoair changed my flight once which wasn't a huge deal I called them to see about returning one day early. It was at least a month before the trip was to take place. After a 40 minute hold I get the full on Indian call center. No big deal other than my rep's English was second grade level at best and as if that wasn't enough it sounds like there was a riot going on inside the office. I press on and explain that my work was cut short and I'd like to come home a day early, the reason is my wife is days, maybe hours away from giving birth to our first child. I also did not mind paying a few bucks extra on top of the 1200 bucks I had already given them in March for an August flight. They could care less. Worst service ever. All I was offered was if I canceled I could get a refund in cheapoair credit good for "most travel"? Then I could book an entire new trip. Really? Now as I sit in my room in Kodiak(hoping I do not miss the birth of my son) I can't check in to any of my flights online, I have been disconnected from long holds on cheapo's FU hotline twice, and since I went through cheapoair it's like my ticket is covered with the plague when I call an airline directly. Take my advice, just go through the airline directly. If you do use a discount site make sure never to use cheapoair.