Wanita B.

Let's make it short, I was placing a order with Macy's for a very expensive item, because the store was out of it, it was very early in the morning, their customer service lady was from the Phillpinies nothing wrong with that but please try to talk in my language and understand our language, she could not get the promotion and my credit card to work all with Ebates I kept teller her I would loose a lot of Ebate dollars if it's not places through them on the web sight that I need to be sighed on and then through Macy's she said that she had to place it she did know how to make their promtion code and my credit card all work together, she was not friendly, my advise, do not call Macy's early in the morning, and please I'm sorry I do not mean anything about customer service from another country but please be nice and please know your job all I can say is that Ebates customer service can teach some customer service skills to some of these other companies, from the time I notified them to my last email I had nothing but positive emails ensuring me they got my emails letting me know things were being worked out, follow up emails letting me know every step, I just want to say thank you for a great customer support team you guys are truly a great team, thank you for fixing a problem that resulted more Ebates money in my account, take care and may God Bless you all