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Vu L.

Contributor Level

Total Points
84

1 Review by Vu

  • Banggood

2/12/22
Verified site experience
• Updated review

So far so good. Easy to place an order. I will provide an update about the shipping time and package condition when I have received the product.

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Katherine L. – Banggood Rep

Dear customer,

Thank you for taking the time to leave your comment.

We will do our best to ensure that the products shipped to our customers are in their best condition. And we will then ship them once we gather up all the items, do strict quality-control tests as well as carefully package the items.

We take the security of your personal information very seriously. If you have any questions, you could contact us at vipservice@banggood.com

Best regards,
Banggood Team

Look like Banggood continue to sell product that they don't have in inventory. Is this legal?
1/24/16
• Previous review

Look like Banggood continue to sell product that they don't have in inventory. Is this legal? As best it is not a good business practice!

I place an Drone with banggood on 12/27 for my son Jan birthday gift. The info on Banggood shows "Shipping: US$6.44 To United States via Expedited Shipping Service
5-8 business days". It never ship and after 2 chat sessions that basically state no inventory and part will come in tomorrow. As of now, 1/24/2016, the status for my order shows "Refunded" without prior notification to me prior to changes my order status

I can go to Ganggood home page and see the same offer now. No where it mentions there is no Inventory or back order.

Thumbnail of user rebeccal10
Katherine L. – Banggood Rep

Dear Vu L.,

We are sorry for your unhappy experience at banggood.com.

Could you please tell me the order number of the order you refer first? I will investigate this case again.

We can do nothing for you without any order information.

You can also contact us directly to forumservice@banggood.com.

Any problems please keep in contact, I will try my best to solve the problem for you.

Best regards

Banggood Team

Vu Has Earned 4 Votes

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