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Do not deal with this site or buy anything. You will regret it. My goods took ages to arrive, and all of them were faulty. I had to take pictures and finally agreed with them I would return items and get a full refund for items and shipping. Thats where the fun started. Lie upon lie, they said they had received the parcel (I knew they had as it was registered post), then they said they hadnt, then they said they nay just got it (LIES) then they wanted to refund to my bank, then my paypal. Yesterday they said "Sorry for the problem. It is really our fault. We will refund the shipping fees $41.95 to your paypal account. Actually, we have informed the financial department to refund the whole money to your paypal. But they may forget it. So sorry for the problem." This is stalling tactics, I have written another email and they know I mean business. I will get my money back. This is stealing.
V M.'s review of Jollychic earned 7 Very Helpful votes
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Please I need my order it's now one month and I have tracked it its in return process yet i...
Dear friends,
Good day, this is sindy from Jollychic. Thank you for order in Jollychic. Normally, after we got your order and payment, we need 3-5 days to prepare, then we will ship it，once shipped, you will get the package in 3-7 days. About the refundment, we just can refund the item amount to your original credit card which is paid to the order. Other money, we just can refund by paypal. Hope your understanding. Can I have your registered E-mail in Jollychic? Or could you please send us the order No.? We will check the refundment statu for you, ok? Looking forward to your reply!
Best wishes!
Sindy