I ordered with the promise it would be shipped next day, After calling and mailing it was finnaly shipped after a week. They didnt send me a tracking number and I wasnt completely sure they really shipped it. After being promised the tracking number countless times I never got one. It finnaly arrived today after 3 weeks. I didnt even got the stuff I wanted. I was missing a brush and instead I got a lott of random crap. The emails take forever to be responded too and the people on the phone have no cominucations skills whatsoever. Will not buy again.