Read all the fine print - getting refund for cancelled events is a nightmare. You will be put on hold for a very long time if you try to speak to a human. Refund is only provided if the event is cancelled. My event was postponed for 1 full year which I cannot attend. Only choice they give you is to List the tickets back on Stubhub to sell. If they sell, I get my money after the event! Not after the sell of the tickets. The event may keep postponing - not sure if I will ever see my money?