So, this company and their clothes keep popping up on my Facebook newsfeed, obviously because I usually "like" similar items. I decided to give them a shot because the reviews of the items on their own website were good and I could use a coupon code for a further discount. The total of 4 hoodies/sweaters was a little over $30, but when I got to shipping, the price sky-rocketed to $48 and change. I decided that it was still a good price for those items, so I began to make my payment. I only had $30 in PayPal, so I did the first part of my payment that way and then the screen popped up asking for the rest of my payment. As I started to put in that payment, the screen went away completely and I had to re-sign in to my account. When I did, something completely screwball happened and one of the sweaters was broken out of the order and placed in its own order priced at $18.73 and with no discount. The other 3 sweaters were put into their own order with "payment pending" and the amount was nearly what it was originally for all 4 items, $48.89. I tried to call them, the phone number doesn't work, I tried emailing, the screen is blank on all of my devices including my desktop computer. After reading the reviews here, I can only conclude that the whole site is a scam to get money and they don't provide products for sale. I am contacting PayPal and reporting them and posting comments on their Facebook page.
Dear Virginia W.
Thank you for notifying us of your complaint.
We very much regret issue and fully committed to resolving it to your satisfaction.
Please note that the coupon can't be used on the items which already discounted. Please review it on our website.
Please leave your order No. Here aso that we could contact you.
Thank you very much for your cooperation.
Kind regards,
Rosewholesale Customer Service