Virginia R.

The ruthless owner asks for a damage deposit, doesn't return it in a timely manner and then back charges you for using PayPal which was one of his options to pay. No where does he state that you will be charged. You can imagine my shock when I FINALLY got my damage deposit back, minus PayPal charges that PayPall charged him. I asked for proof of his disclosure, but of course none has been forthcoming and I don't expect it. He has not been cooperative and does not care about customer service or good public relations. While I know that this says VRBO, but HomeAway and VRBO are one in the same. I want to get the word out to everyone who might be thinking of renting from this gentleman, not to do it.