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Virginia K.

Dearborn, Michigan

Contributor Level

Total Points
168

2 Reviews by Virginia

  • Zulily

12/1/23
• Updated review

Just last week I was on the Zulily app. And put stuff in my basket in case I might come back to it, well boxes started arriving at my front door from Zulilly, then more boxes, I went into a panic and called them, she informed me you have 3 Computers about to be shipped out. I immediately looked on the site and saw there were 3 expensive computers another pair of Brooks shoes about to ship out on my account, how could this happen? It has happened to me before, years ago where the Computer ordered me 3 Recliners, it hadn't happened in a few years so I figured Zulily got the " glitch" out of their Computers...obviously not, at the worst case scenario if I passed out and hit a button and I would have had to hit a second button to approve the order so this is not the fault of the Customer, they won't fix their problem at their end, how could I order 3 Computers, 2 pair of Brooks tennis shoes, 1 pair being male, there is no men in the house and 3 fur headbands. Now I'm terrified of putting anything into my Cart again knowing this will happen. I am upset Zulilly will not fix this problem. Do not leave stuff in your Cart, it's a hazard!

UPDATE ON MY REVIEW
12/17/17
• Previous review

I complained to Zulilly about the Hoodie I did not order. I returned it with a Postage paid package where I was charged a 20% restocking fee. Zulilly returned the money to my Debit account minus the restocking fee. It was better than nothing.
If your buying from Zulilly buy Brand names or research the Company before hitting the payment button. It may save you some heartache since China is where a great deal of the merchandise come from and the sizes are different from US sizes

  • Mercari

4/25/23

My Credit Card was compromised over a month ago I was sent a new card and I uploaded a different card to Mercari, they left this 48 hour notice it would be resolved that was 200 hours ago and
4 emails to them, nothing, nada, no one answers, I decided to close my Account, they locked my Account, I can't transfer my balance because they won't fix the problem. I just want rid of them. I buy and sell and the postage is a rip off, if the price comes out less than say $7.40 they have the priced fixed at, we will never know because they will pocket the difference, if the postage turns out to be less than $7.40, when we mail out the package we get a receipt with no weight on it because Mercari issues a code on your phone when you take it to the post office and those Postage rates stops a lot of people from buying your product because by the time you add up the cost of the product plus the postage it would be cheaper to go out and buy the merchandise, so you have to sell your stuff at rock bottom prices on Mercari. At least try to cut a deal with the USPO. BACK TO FB MARKET!

Tip for consumers:
Their Customer Service,
Cost of Shipping,
What is their MO

Products used:
Baby coat for my grandaughter

Service
Value
Shipping
Returns
Quality

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