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I placed my order back in June 2013 and I have not received my order and it's a January 2014! The only way to contact them is by email. With that being said, they answered my first email but all others went unanswered. I would tell everyone to run the other way!
Virginia H.'s review of eFamilyMart earned a Very Helpful vote
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I ordered in April - it is now June 22 and have not received. This was a gift for my...
I have not received my Small Polishing Machine. ORDER 1311. Dated 8th March. WHEN WILL I GET...
Hello Virgina,
Firstly, thank you for your purchase. Our top priority is ensuring customer satisfaction with every purchase.
We understand that sometimes mistakes happen and as a result, the customer is not fully satisfied. It is clear based on your response you are not completely satisfied with our service. For this inconvenience, we are truly sorry. In order for me to assist you with this transaction and ensure you are fully satisfied, could you please provide me your order id or voucher number so that I can look up your order.
Our ultimate goal is to ensure customer satisfaction and it is my promise to you that we will try our best to resolve your issues and compensate you for any inconveniences.
Kind Regards,
John B