Mocospace started off as a friendly close knit community site, over the years it has expanded and the owners dont seem able to kep up with the demand. Since the introduction of online purchasing in mocospaces's case; moco gold' This has only added to the sites decline. The initial idea was to allow players added benefits if they purchased gold, in turn finding the site along with all the advertising they allow. If you have an issue a technical issue and contact there support staff you wont get a reply, and it will not be resolved. In addition new users probably cant even navigate to the support area, which has changed from a direct contact pop up to a multi choice 'did this answer your question' format and a final email contact if all else fails. The site owners have become more distant over the years One having closed his page off to the site members, so has NO contact at all, the other ignores everything you mail to him or leave posted on his page. A real let down. I have been with the site since shortly after its creation, after taking a short break returned to a huge error with m account contacting both support and one owner daily I advised if not resolved within 7 days I would again leave, Well that is tomorrow and no reply from anyone. Its ironic they beg, and I mean BEG you to return emailing offering gold to pay you to return, when you do they are not interested avoid avoid avoid uncaring, incompetent, money orientated, with untrained unhelpful staff