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Terrible customer service. They have no clue on how to take feedback.
I have been complaining that I signed up for a voice tutoring session, but I keep getting a chat only session. Even after repeated reassurances from the folks who answer my call nothing seems to happen when the time comes to execution. Total disconnect between what you buy and what you get.
Vinu K.'s review of TutorVista earned 2 Very Helpful votes
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My daughter was struggling with her class in Algebra I and II. I paid TutorVista for a 3 months....
I purchased a year plan for my son which cost me $600. Since they took my money, and then stop...
Dear Vinu, we apologize for your inconvenience, we have escalated your complaint to the concern team and we are working on it to resolve the issue. Our customer service manager will call you on the registered number and help Ayush to take further sessions with audio tutor. Thanks, Tutorvista Customer Care