Everything works well. It was easy to order and I like the how-to videos. I just wish you could lower the amount required for free shipping. It really adds to the total and if you are a high volume company, your economies of scale make it easier for you to cover than for individual consumers like me on a fixed income.
Also, it's a little thing, but it might help if you explain that the factory code is the letter or number attached to the paint code, like the second letter. I had to surmise this for myself and I'm still not completely sure I was correct.
The color was a little bit off, but as it is a scratch only, not a larger mark, I just went ahead with it.
I wish the rubbing compound came in a resealable container.
You really have to do a lot of rubbing to get a scratch filled and flush.