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I bought a dress- that didn't fit, they refuse to exchange or return my money. Claiming these dresses are custom made, Not! All I could do when ordering was choose a size and a color.
Their solution for me to sell it on E-bay or go have it tailored. The dress is super long, and it doesn't close (too small) they don't have a phone number, and they only communicate via e-mail. I already have a dispute with my bank. Total cost for my dress $163.18
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Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Thank you for your sharing.
Sorry that we did not meet your expectation this time. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems.
Your satisfaction is the most important thing to us. We have contacted you and reached an agreement. We have sent you an email. Would you please confirm me back and share your new feedback?
For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your issue”. Our Customer Service Team will handle it promptly and find the best solution for you.
Thank you for your time.
JJsHouse service team
Feedback@jjshouse com.