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Vikki M.

Contributor Level

Total Points
80

1 Review by Vikki

  • vidaXL US

5/22/23

Product took weeks to come from Ontario. Door fronts poorly made and misjointed and poorly put together. Measurements were all different. When reported with pictures, I was not offered a full refund, but a coupon against some furure purchase. Then I was given a reference number for pick up and no pickup. The product was garbage and I asked for a refund according to their website stated policy. BUYER BEWARE!

Service
Value
Returns
Quality
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Axel R. – vidaXL US Rep

Dear Vikki,

Thank you for your review.

Please accept our apologies for the negative experience you had.

I sent you an email hoping that I will be able to solve this for you.

I wish you a lovely day!

Regards,
VidaXL Customer Service

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