I bought 5 items before I read reviews. I was skeptical considering I was buying them as christmas gifts. The last package came today. Family absolutly loves everything. Sheep 12"boots true to fit, mohican women's boots def need to upsize did my return with no problem. Eyeliner/lip liner 40 set recommend for younger skin texture stays on longer and better. Professional eyebrush set works amazingly good, silver infinity ring do far its beautiful will update if ring alters in any way. I received emails when item shipped and delivered. I received tracking information for everything. Usps, fedex and some other pckging service. I received fast response thru customer service only contact is via email. Good on my end. Now if ur getting outrageous things like yhe tablets they maybe refurbished.