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Side Hustle V.

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1 Review by Side Hustle

CarMax

  • CarMax

“Most incompetent customer service EVER”
6/30/23

Carmax is great and convenient way to buy a car but they have the most incompetent customer service team ever. They will consistently ask for the same information over and over and over. They also state that phone calls are recorded but no one is ever able to verify what you were told in previous calls. As someone who has worked in customer service previously Im confused as to how there is no apparent note taking systems within this department.

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