Victoria G.

Chasing fireflies is not the store it once was. I have NEVER had an experience like this with ANY OTHER store. They would not process my return after 14 days and made it impossible to contact them. They have NO contact phone number. They only provide an email and they only answer your email if they feel like it. If they don't like what you are writing they don't respond AT ALL. You, the customer will have ZERO way of contacting the company. I am out almost $300 and no one responds at all. There is NO place to write reviews on their website yet they have all glowing reviews. The reviews are written by Chasing Fireflies. They are fake. I will never ever purchase from this online store again and I have spoken to many friends who feel the same. The merchandise is overpriced, poor quality and you are stuck with whatever you buy. Good luck with contacting them with any issues. Shop elsewhere, they don't deserve your money and should be truly ashamed!