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Victim l.

Contributor Level

Total Points
101

1 Review by Victim

  • LiveCareer

10/13/15

This peoples has strangest terms, conditions and worst policies when stealing your money without your authorization. I have been a victim of this and they added me to automatic subscription and took the money without even a single notification not even a billing email. Stay away dear job seekers.

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Laura T. – LiveCareer Rep

Hi Victim L.,

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please contact me directly if you have any further issues. Please email me at anna.b@livecareer-support.com

Best Regards,

Anna

LiveCareer

Victim Has Earned 1 Vote

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