Vickie F.’s Reviews of NoMoreRack & more

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12/1/13

There is no way to check on your account, because there is no place to access your account. Customer service is a joke. They want you to email your question and they say they will get back in 24 hrs. But I have tried to submet email messages only to find out that you cannot connect with them. I have tried the 1-800 number and it is always busy and then the call is disconnected. They only give you 7 days to file a complaint or request a refund/return. So your basically stuck. I ordered 4 items that were totally missized. And 2 of the orders for purses I havent rec'd after 7 weeks. They are definately shady in my opinion!

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Vincent D. – NoMoreRack Rep Over a year old

Hi,

We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!

To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.

We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.

Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.