I don't remember the last time I received such bad product and service from a company. I ordered to two posters that arrived bent. When I asked to have them exchanged it took forever to get the address to send them back to. I sent them back via a trackable method on February 4th, it's April 15th and it's still not resolved. They just keep asking me the same questions to give me the run around. I will never buy anything from this company again. I gave them a ranking of 1 star because there wasn't anything less to choose from.