Vicente A.

Web site with nice stuff, what a pity they have a horrible customer service and tracking information. They do not give any useful information about the tracking and they work with a local courier if you buy out of Engand which do not give neither any info until the product do not arrive to the country. I never received the articles I ordered, they gave very confusing information from Customer service (which is complicated and slow), saying they were sending back the article and refunding it (only because I asked) but I never knew anything else and they do not answer when I ask when I will get the refund. I do not know what to do because they only way to contact the customer service is by mail and they were repeating same useless answers at the beginning( always different people) or directly they do not answer...