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I recently placed an order through Rose Wholesale totaling over 100us dollars. Half of that was on the Casual Style Long Straight Human Hair Hair Extension For Women. Before ordering the product I sent an email inquiring about the stock pictures of the product. I was told via email that it would be like the second to last picture. Three weeks after placing the order (which is normal for overseas shipments) I received only part of the hair extensions. One of them has a defective clip. And the extensions were not as pictured in any of the photos. I received what I thought was the rest of my extensions (shipped from a different carrier/provider) two days ago... only for it to be socks! Thats right, socks! In the past 72 hours I've kept in correspondence with the company only for them to dance around the fact that they; misrepresented the product, shipped defective item, and shipped another item that was not ordered. I was told that the company would pay me 80% back and not for shipping. Unfortunately shipping is half the cost. Its not the consumers responsibility to pay for negligence of shipments and products. I'm completely unsatisfied with the company and fully plan on within the next few days contacting Paypal as well as ICPEN(International Consumer Protection and Enforcement Network).

Now to be fair, I'll let you know about the other products I purchased. I'm completely satisfied with them. Sadly though with there customer service, it's like one bad apple. It can spoil the whole bunch if not handled correctly. Before receiving the extension s I fully had planned on purchasing more items from the company.