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v b.

Contributor Level

Total Points
84

1 Review by v

  • Volusion

7/9/13

I ppurchased the Volusion Business service today after speaking with a rep about the ease of builidng the site and the amazing customer service.
I did nto experience this and after 4 frustrating hours of glitches in the site and
Amazingly difficult navigation, I decided to cancel the service.
Upon doing so I was sent an email confirming the service would be up for 30 days and I would be charged for the service ($99)
I was outraged that a company who had misrepresented their service and was unable to reitify my problems easily was going to nickel and dime me longer
In addtion to the UNSEEN charges onine for services.

A customer service (?) agent seemed very happy to tell me there was nothing he could do to reverse the charges, even though the site offered a 14day trial offer
For FREE.
The worst customer service I have had online.

v Has Earned 4 Votes

V B.'s review of Volusion earned 4 Very Helpful votes

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