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They Stopped Message sending service from online account, while other companies are leveraging more and more chat based support.
Their Phone Support Sucks as well. You have to stay on phone for 3 hours at-least. If you step away for am minute and unlucky you have to try same thing again. Also, Their staff has not much experience. Trying to contact since 3-4 months and still no luck for issue of their Trading platform bug.
My advise is to tranfer to another trading platform.
Tip for consumers:
They Stopped Message sending service from online account, while other companies are leveraging more and more chat based support.
Their Phone Support Sucks as well. You have to stay on phone for 3 hours at-least. If you step away for am minute and unlucky you have to try same thing again. Also, Their staff has not much experience . Trying to contact since 3-4 months and still no luck for issue of their Trading platform bug.
My advise is to tranfer to another trading platform.
Products used:
brokerage
Vatsal S.'s review of Merrill Edge earned 2 Very Helpful votes
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Empty.
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They are inexperienced, they are incompetent, and they make it almost impossible to get your...
