I made my order on October 2014 and till date i haven't received anything. And when i mailed to them they keep saying " please be with patience and check with your nearest post office". This continued till Jan 2015 ending and then they told that they have resent the order. Now they are not even replying to the mails after that.
Worst website n worst customer service. I suggest not to order from this site.
My order no: LL**************
Dear Vanitha A.,
Thank you for your valuable feedback.
We have checked this order, shipped out while the customer havent received, so we resent again free for her at 2015-01-27 14:55:51 PST.
We are sorry to hear that the parcel is still not received.
We emailed this customer again and hopefully we could reach an agreement soon.
We are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com