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Vanessa S.

Contributor Level

Total Points
163

2 Reviews by Vanessa

  • Amazon Prime

10/14/23

Amazon consistently doesn't seem to know what it's doing in regards to delivery to rural areas. It's the Walmart of the web. Where as WalMart hire anyone who has a pulse, Amazon just plainly doesn't understand about life outside of town. Announced delivery dates are 88% wrong, sometimes by 3 or 4 days. Online customer service is a joke since it's farmed out to India or Pakistan. Those people are really trying hard but don't understand the dynamics of rural life in the USA.

Tip for consumers:
Amazon seems to be spiraling down the drain. It showed real promis at first but it no longer shines brightly. Too bad.

Products used:
Food, clothing, electronics, etc.

Service
Value
Shipping
Returns
Quality
  • OnTrac

10/11/23

The reason LazerShip changed their name to OnTrac is because the reviews and service were so bad they had no choice. Instead of changing the name they should have overhauled the entire company. If you don't care when, or even if your packages arrive go ahead and waste time and money. They are NOT faster than national carriers.
OnCrack is more like it! They are extremely good at making up excuses why your packages aren't arriving. UPS, FedEx, even USPS are only pennies more and they ARE 100% more reliable.

Service
Value
Shipping
Quality

Vanessa Has Earned 3 Votes

Vanessa S.'s review of OnTrac earned a Very Helpful vote

Vanessa S.'s review of Amazon Prime earned 2 Very Helpful votes

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