Vanessa L.

Like most of the other gals leaving reviews, I am not one to leave one but this needs to be put out there. I am BEYOND disappointed with the company and how fake they are. I placed my order for 1 case during Black Friday as I have just treated myself to a new iphone XR (which is glass front and back) and I have yet to get an actual non robot response from the VC "team". I placed my order on Nov 23rd (which is a Sunday and I know nothing happens on Sunday) however, on VC's website it states that the order will be processed the following business day which is Monday. Monday - Thursday comes around with no upadte what so ever, I decide to email the support "team" and am informed that they are very backlogged due to Black Friday. I say I understand and wait a few more days and email again requesting an update. 2 days later, I finally get an email back with some tracking info, that was on Dec 4th. I was sent the tracking finally and since then my package has been showing "In Transit To Carrier's US Operations Facility". Strangely enough I JUST checked the tracking and it has finally made some movement. Not sure when I will receive it but I have been waiting for 3 weeks today to see an actual update. This company is not worth the $#*! $#*! customer service or shipping. If you want a cute case, for a good price, I would recommend AliExpress. Please save yourself the time, frustration and effort and just order from somewhere else. If there was and option for 0 stars this would be applicable.