This company has a great idea with horrible I would even go as far to say unethical practices! I received my purchased items all except 3. All items were shipped in the same box. The box and contents were perfectly in tact. The packing tap was not disturbed at all and all products within the box were pleasantly packed. So the issue must be that the items were never packed in the first place. I told this to ideeli, but they disregarded the facts and took no reaponsiblity. They disregarded all the facts and pinned the mistake on UPS! So UPS took the blame and eats the cost of ideeli's problems. Ideeli gets off Scott free with out a hitch.
Hi Vanessa: I am sorry to hear about the missing items, and want to look further into the order with you. Could you send us an email with your order number to support@ideeli.com so that we can directly assist you towards a resolution. I want to assure you that we have a system to check all packages that are shipped and UPS investigates all of the claims we do file. Thank you for your feedback regarding the matter.
Jason Faria
Customer Service Manager
Ideeli, Inc.