I made a purchase in early April that was expected to arrive in 4-6 weeks. When it didn't arrive, I messaged the seller 3 times over a few weeks and received no reply. I finally created a dispute with the site itself and after 2 months of "researching," they agreed to issue a refund. They told me the refund was sent back to my credit card and it would arrive in up to one week. It has been over 3 weeks and still no refund! I messaged the administrators again (they don't give a phone number to contact) and haven't heard back. This has been a terrible experience, stay away from this awful site!