I ordered an eGift card for a birthday gift. On the website it says it will be delivered within 12 hours. 24 hours later I got a call verifying that I placed the order. Not only have they not sent it out but they said that if this gentleman hadn't gone into work (which he only does sometimes on the weekends)to verify the order this wouldn't have gotten sent out until MONDAY! As it was I had to go through TWO supervisors to get this Egift card sent out IMMEDIATELY. They kept assuring me it would be sent out within 12 hours of verification. THis is NOT what it says on the website. They do NOT get them out within 12 hours on the weekends. Keep this in mind when ordering. In fact, I suggest ordering from another site that actually DOES get them out in a timely fashion.