vicki s.

DO NOT ORDER FROM THIS COMPANY. I BOUGHT SHOES FOR $25 AND WHEN I WANTED TO RETURN THEM THEY CHARGED BE $10 FOR SHIPPING LABEL. WHEN THEY RECEIVED MY SHOES THEY NEVER CREATED MY ACCOUNT. I CALLED 3 WEEKS LATER TRYING TO HET MY REFUND. THEY TOLD ME THE DEPARTMENT THAT RECEIVED MY ITEM NEVER CONTACTED THEM TO LET THEM KNOW THAT THEY RECEIVED MY RETURN. I WAS SO ANGRY. THEN THE AGENT PROCEEDS TO TELL ME THEY ARE ONLY CREDITING ME BACK $23 BECAUSE THEIR WAS A $2 SHIPPING CHARGE. THAT JUST SET ME OFF. YOU GUYS TOOK 3 WEEKS TO CREDIT ME MY MONEY AND YOU ARE STILL HOLDING $2 FROM ME. WHERE IS THE GREAT CUSTOMER SERVICE NOMORERACK CLAIMS THEY PROVIDE? DO NOT ORDER FROM THESE PEOPLE. THEY CHARGE WAY TO MUCH TO RETURN SOMETHING. LET ME MENTION YOU WILL BE ON THE PHONE FOR 20 TO 25 MINUTES TO GET SOMEONE TO ACTUALLY HELP YOU.