- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Last week we booked a penthouse at San Roque. I was in touch with the host and spoke on the telephone 30 minutes before our arrival. When we arrived she was not there and refused to answer her phone. We waited and then contacted Airbnb who tried to contact Petra without success. They refunded our money but after 5 hours drive and by then it was dark we had to find alternative accommodation. Ok. BUT. They are STILL advertising this penthouse with Petra being labelled as a Superhost! Criminal way to treat people after sitting on our money since September
Products used:
Services
Valerie G.'s review of Airbnb earned a Very Helpful vote
Valerie hasn’t received any thanks yous.
Valerie doesn’t have any fans yet.
Valerie isn’t following anybody yet.
Empty.
