Valerie E.

From the reviews I see here it sounds like a lot of people didn't realize what they were signing up for - the company needs to do a better job of ensuring people actually intend to purchase the product and know how to use what they have. I've had a membership for a LONG time (like maybe 10 years if I remember correctly) and I've received more in rebates than I paid in membership fees every year. (I pay annually, about $100, and usually get at least $300 back.) It works for me because I do a lot of shopping online, regularly shop at several stores that participate, am in the habit of clicking through the freeshipping.com site to shop, and have time to fool with the claims process.