Thumbnail of user utes

Ute S.

Contributor Level

Total Points
152

1 Review by Ute

  • DressWE

8/26/14

Clearly a criminal enterprise in China. Cheap materials, poor quality, dress didn't fit, and when I tried to return they just stalled with emails requesting all sorts of irrelevant information. Live chat function on the website is nonfunctional. They refuse to provide a return address or instructions for return, much less a refund. Would not recommend. If I ever get my money back I will update my review.

Update:
This Friday I got this mail from the company DRESSWE:

"Dear my friend: I'm so sorry for the problems you have met. Could you give me your order number so that I can check it for you? And we provide the return&refund, but it need to depend on referring policies like the following link: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1 And if you have any other questions, please write to me here:*******@dresswe.com or *******@dresswe.com.We will reply to you as soon as possible. Thank you for your feedback. Dresswe"

And what do you think happened after I did what they wanted? Nothing, and next Monday the time for return will be over! That's the company's philosophy, wait as long as you can! Don't give the customer the return address!
So never get in contact with this company!

Now it is Monday and of course I had no answer where to return my dress, which is standard! And further more they tell me I could return it, but without address and it would be better for me to do so! Imagine! This company is a liar to their customers, they are criminals and I warn everybody to buy there!

Tip for consumers:
Today is Saturday and they wrote me of course I can send back the dress I don't won't, but for my benefit it would be better not to do so!!!!!! And here is my answer, hopefully a lot of people will read it!!!!

What a impudence! You tell me that I can give back the dress and don' t give me the right address to do so and further more, you write me that it is for my benefit! I can' t believe what I'm reading. I will go to public and to the newspapers and tell the whole story about your company.

Thumbnail of user summery
Summer Y. – DressWE Rep

Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check it for you? And we provide the return&refund, but it need to depend on referring policies like the following link: http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
And if you have any other questions, please write to me here:info@dresswe.com or service@dresswe.com.We will reply to you as soon as possible.
Thank you for your feedback.
Dresswe

Ute Has Earned 12 Votes

Ute S.'s review of DressWE earned a Well Said vote

Ute S.'s review of DressWE earned 3 Fraud Buster votes

Ute S.'s review of DressWE earned 8 Very Helpful votes

Ute hasn’t received any thanks yous.

Ute Has 1 Fan

Thumbnail of user cynthiav2
Cynthia V.
0 Reviews
0 Votes

Ute isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user quitiag
6/24/20

I ordered a pair of sandals two months ago and i haven't received them. I've emailed the company...

Thumbnail of user crisv6
Cris v. reviewed DressWE
6/30/19

DO NOT ORDER FROM DRESSWE!... So I ordered a dress from dresswe.com without first checking their...