What a complete and total nightmare. The first Groupon I bought, the merchandise did not arrive and did not arrive. There is no Groupon customer service number that works. They do not respond in a timely fashion to emails. There was no phone number for the merchant and barely any email response from the merchant... and then, when I finally argued them into sending the merchandise, it was worth a very, very small fraction of what it was supposed to be. I will never do Groupon again.