I was a little apprehensive to order from Dinkleboo at the start. I have read a few negative reviews. But there are also good ones and I really wanted to get my niece a nice personalized book for Christmas. I really liked the “All About Christmas” and “The Magic Shoes” books. I was having a hard time choosing so I ended up ordering both. When the delivery day came and went and the books did not arrive, I called customer service immediately. They assured me that I will get the books the following day as there was just a small glitch in the service. True enough, I got them the next day.