Ordered in March, its been 80 days, still no package. Same generic message about it could be delayed for festivals. Total BS. Tracking number shows no updates. Its not considered lost until 60 business days after shipping. That date has come and gone. Still no resolution. Wish I would have found this site BEFORE I ordered. I've had GREAT experience with Aliexpress so I mistakenly thought this would be as easy. Don't do it. Don't do it. Don't do it.
Dear Tylene,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, we have full refund via paypal, please check your paypal account about this.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Customer Service