Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We have shipped your order out and the parcel situation can not be tracked because it is unregistered mail, we have contacted you for delivery address confirmation, please keep communication there.
Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.
Best Regards
Dresslily Customer Service
Tulika Has Earned 4 Votes
Tulika D.'s review of DressLily earned 4 Very Helpful votes
Dear Tulika,
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We have shipped your order out and the parcel situation can not be tracked because it is unregistered mail, we have contacted you for delivery address confirmation, please keep communication there.
Firstly, we should have had this set-up correctly, and secondly, we should have responded in a much more timely fashion. For both lapses, we take full responsibility and want to restate our sincere apologies to the customer.
Best Regards
Dresslily Customer Service