I ordered several pieces of lingerie. In the description lingerie takes 3-4 business days to ship. This was December 2,2014 when I placed this order. Here it is December 15,2014 and my package still has not been shipped. I call during normal business hours and the store is often closed. When I am able to get a hold of someone they tell me "they don't know why it hasn't been shipped yet but please be patient it will be to you soon." What kind of answer is that? I'm beyond disappointed with this site. Do not order from them..