Thumbnail of user troubledb

Troubled B.

Contributor Level

Total Points
80

1 Review by Troubled

  • Forever21

12/5/23

I recently returned an item that was not sized correctly. I have waited for well over a month for my refund. I tried calling today to speak with customer service and I am still waiting for someone to pick up and the time is 1:06:36 I have waited. This is utterly frustrating. This will be the last time I make a purchase with this company. To have someone intentionally wait this long to speak with someone and get ignored shows bad business ethics.

Tip for consumers:
Never received my refund after sending item back and them acknowledge they received it back and to be expecting a refund. They would keep $5.99 for returning the clothing.

Products used:
Suit

Troubled hasn’t received any votes.

Troubled hasn’t received any thanks yous.

Troubled doesn’t have any fans yet.

Troubled isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tellitl
4/15/24

I like the clothes. It's not the company, it's the piss poor Management team they have. You can...

Thumbnail of user toygarcia0699
4/15/24

You cant get HR as an employee here so you have no rights and have to take what the store manager...