I bought 2 fitness bands that did not come with the extra band as advertised and then they denied it was advertised that way! Plus both bands don't sync with the app and the clip keeps opening and falling off on both bands. The company wont take returns and accused me of lying saying both bands cant not be working and to watch a video. Garbage
Hi Trisha! We are sorry to hear that you have had such a difficult time with this purchase. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will look into what we can do to assist you with this matter. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.