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I purchased two tickets for the Astros game and i noticed it was for the wrong date! The game was already being played if not already been done. Upon reading these reviews, I feel like i am not going to get my $60 back for just a simple date error. I emailed them, just waiting on the response (if i get one). Will give a better star rating if we get this problem resolved.
Well after a few days of waiting I got an email back and the refunded me my money! Thank you SeatGeek for working with me and realizing the situation... i would for sure buy tickets from you!
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Hi Travis, thank you for sharing your experience and we're glad we were able to help you resolve your issue. We're here if you ever have any other questions or concerns. Feel free to email us at hi@seatgeek.com