I order 2 half wigs from Hair Sister and did not like them so I went on their web sight and did what I needed to do to let them know I was returning the wigs, I sent the wigs back and they confirmed that they recieved the wigs back but never gave me a refund for them so they got their merchandise back and my money too,. I call several times but could never speak to anyone. They lost a good customer will never order from them again.